Cherry Lane Theatre Rules
Maximize your enjoyment of your Cherry Lane Theatre experience by reading and adhering to the following rules and policies.
Accessible Seating Policy
Both CLT theaters are wheelchair accessible. You can call the box office at 866-811-4111 if you have any questions about accessible seating.
Applause Policy
Audiences tend to wait until all movements or sections of a piece are complete before clapping.
Late Arrival Policy
If you are a late arrival, then the production company hosting your scheduled show may ask you to wait in the lobby until an appropriate break.
To avoid frustration, Cherry Lane Theatre recommends that you arrive at least 30 minutes before your scheduled play to give you plenty of time to find parking and find your seat.
Lost and Found Policy
If you lost any items during your visit, please call customer service at 866-811-4111. Please be prepared to leave a detailed message with your name, full contact information, detailed description of the lost item, and the date and time of the performance you attended. Event staff will get back to you as soon as possible.
Photography and Video Policy
Photography, video, and audio recording are prohibited in any of the theaters.
Prohibited Items
Cherry Lane Theatre prohibits the following items.
- Weapons of any kind
- Outside food and beverages
- Photography, Video, Sound recording equipment
- Drugs or any illegal substances
Event staff reserves the right to inspect your bags or ask you to check your bags before your scheduled performance.
You can call customer service at 866-811-4111 if you have any questions.
Refund Policy
All ticket sales are final. CLT tickets are non-refundable, non-exchangeable, and non-transferable
Ticket Policy
All guests and visitors must have their tickets for events at Cherry Lane Theatre. Tickets sell out fast so CLT recommends purchasing your tickets early to make sure you don’t miss out.